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In-House/on-site technical support person
Seeking a IT support person with well-rounded technical skills and professional experience to assist with IT operations for small and mid-size office environments.
We need someone who is dependable with excellent interpersonal, verbal and written communication skills, and the drive to advance their career though self development and on-the-job training.
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- Good PC hardware and software troubleshooting skills;
- Good advanced knowledge of Windows 2003/2000/XP, Server/Workstation, MS Office, Outlook and Exchange in a networked environment;
- Working knowledge of network protocols, data backups, various hardware peripherals, including raid arrays, tape backup drives, scanners, computer internal hardware, and printer maintenance;
- Ability to diagnose workstation, peripheral, printer problems and use internet resources to research technical issues;
- Ability to work independently with minimal supervision;
- Ability to document and track actions taken to resolve problems, and maintain inventory logs;
- Ability to organize, multitask and prioritize workflow appropriately;
- Good team member, user support and customer service skills;
- Ability to work well with people with disabilities and assistive technologies;
- Ability to lift 35 lbs.
To be considered, please e-mail a cover letter, resume, and salary requirements (in Word or PDF format) to
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. Be sure to include “Tech Level 1/2” in the subject line of your email. |